Terms of Service
Last updated: July 2, 2026
These Terms of Service ("Terms") govern your access to and use of the AthletixOS platform ("Service"), operated by MC Technologies Group LLC ("we," "us," "AthletixOS"). By creating an account or using the Service, you ("you," "Club," "Customer") agree to these Terms.
1. The Service
AthletixOS is a multi-tenant software platform that helps gym and sports club owners manage members, memberships, events, bookings, billing, and related operations. We grant you a non-exclusive, non-transferable, revocable right to use the Service during your subscription, subject to these Terms.
2. Accounts and eligibility
You must be at least 18 years old and authorized to bind your organization to these Terms. You are responsible for the accuracy of your account information, for all activity under your account, and for keeping your credentials secure. Notify us promptly of any unauthorized use.
3. Subscription plans and billing
The Service is offered in paid tiers: Growth ($50/mo), Pro ($99/mo), and Enterprise (starting at $199/mo). New clubs may receive a free trial period as described at signup; when the trial ends, the selected paid plan begins unless cancelled. Plans renew automatically each billing period unless cancelled. Fees are billed in advance and are non-refundable except where required by law. We may change pricing with 30 days' notice; changes apply at your next renewal.
Payments are processed by Stripe. By subscribing you also agree to Stripe's applicable terms. We do not store your full payment card details.
4. Your data and your members' data
You own your data. As between you and us, you and your organization own all member records, event data, and other content you upload ("Customer Data"). We claim no ownership of it.
We act as your processor. We store and process Customer Data only to provide the Service to you, as described in our Privacy Policy. You are the data controller for your members' personal information and are responsible for having a lawful basis to collect it and for obtaining any consents required — including parental consent for members under 18 where applicable (see our Privacy Policy and Section 5 below).
Our rights. You grant us a limited license to host, copy, transmit, and display Customer Data solely to operate and improve the Service and as needed for backups and security.
5. Minors and youth athletes
Many clubs using AthletixOS serve athletes under 18, including children under 13. You are responsible for collecting any parental or guardian consent required by law (including the U.S. Children's Online Privacy Protection Act, "COPPA") before entering a minor's personal information into the Service. You represent that you have obtained such consent. We provide tools to store this information but do not collect it directly from children and are not responsible for your failure to obtain required consents. See our Privacy Policy for details.
6. Acceptable use
You agree not to: (a) use the Service unlawfully or to store unlawful content; (b) attempt to access another club's data or any part of the Service you're not authorized to access; (c) reverse engineer, scrape, or copy the Service or its code; (d) resell or sublicense the Service without our written permission; (e) upload malware or attempt to disrupt the Service; or (f) infringe anyone's intellectual property.
7. Intellectual property
The Service — including all software, code, design, branding, the AthletixOS name and logo, and associated content — is owned by us or our licensors and protected by copyright, trademark, and other laws. These Terms grant you no rights in our intellectual property except the limited right to use the Service. Feedback you provide may be used by us without obligation to you.
8. Third-party services
The Service integrates with third parties such as Stripe. We are not responsible for third-party services, and your use of them is governed by their terms.
9. Termination
You may cancel at any time; cancellation takes effect at the end of your current billing period. We may suspend or terminate your access for breach of these Terms, non-payment, or to comply with law. On termination, your right to use the Service ends. We will make Customer Data available for export for 30 days after termination, after which we may delete it (see Privacy Policy).
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted or error-free.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
12. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your Customer Data and any content you or your members upload or post to the Service (including claims that such content infringes a third party's copyright, trademark, publicity, or privacy rights), your use of the Service, your violation of these Terms, or your failure to obtain required consents (including parental consent for minors).
13. Changes to these Terms
We may update these Terms. We will post the updated version with a new "Last updated" date and, for material changes, provide reasonable notice. Continued use after changes means you accept them.
14. Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Tompkins County, New York, unless the parties agree otherwise.
15. Copyright complaints (DMCA)
We respect intellectual property rights and respond to notices that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on the Service infringes your copyright, send a written notice to our Designated Copyright Agent including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material and its location on the Service; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the copyright owner.
Designated Copyright Agent: Copyright Agent, MC Technologies Group LLC, 981 Dryden Rd, Ithaca, NY 14850 — dmca@athletix-os.com. We may remove or disable access to allegedly infringing material, notify the user who posted it (who may submit a counter-notification under § 512(g)), and terminate repeat infringers' accounts.
16. Contact
Questions about these Terms:
support@athletix-os.com
MC Technologies Group LLC
981 Dryden Rd, Ithaca, NY 14850
Document version: 2026-07-02